We all know and accept the fact that we have to work to make a living. If we're lucky, we love what we're doing. Sometimes, however, there are influences or forces that make filling a particular job a challenge. When such challenges are systematic in an organization, or a department, a high staff turnover is often a symptom.

The goal is to find out what is making everybody's work-life so miserable. The best way to reach that goal is to listen to the staff. Therefore, the mode of delivery for this workshop is different than usually applied in workshops: the flow of information is mostly the other way around; that is, from the participants to the facilitator.

There are two factors that facilitate this information exchange:

• It is easier to be open and honest to an outside person, with anonymity guaranteed, than to another staffer, or even superior.
• The facilitator is a trained psychologist, who has a lot of practice in listening

The facilitator provides to your leadership a document

• listing the recurring themes in the conversations, thus
• identifying the major pains for the staff, plus
• suggested ideas that would lessen the negative impact for them.

Your team members will benefit in several ways, as they get an opportunity to:

• being heard - express their upset, fears, and worries
• new ways - learn by experiencing non-aggressive compassionate communication in a business setting
• new life - discover new perspectives, leading to new approaches, causing a change in situation
• hope - see the light at the end of the tunnel; Where there is hope, there is energy to continue